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Shop Lucky Cherub

About Lucky Cherub

Distributors of various labels.

Contact Information

Address:
1942 broadway suite 314c
Boulder, CO 80302

Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

Thank you for shopping with us at Lucky Cherub.! We gladly accept returns or exchanges on our full-priced item(s) if you are not fully satisfied with your purchase, you may return the item(s) to us within 5 days of purchase, provided the item(s) are in their original condition, unworn and unwashed with tags attached. We will not accept items if the tags have been detached.

For item(s) returned after the specified 5 days of purchase or that do not meet our policy outlines we reserve the right to return the item(s) to you. We are not able to refund items that appear to have been worn, washed, are not in original condition, or have their tags removed.

Please contact us to claim a return. Please provide your Order No. as well as much information as you can regarding the fault, including images where possible to enable us to advise you quickly and correctly the best method for resolution. We will contact you via email to confirm the next actionable steps within 2 working days.

Please note:
--All Clearance Items Are Final Sale,Thus Are Ineligible For Returns,Exchanges,Refunds,or Store Credit.
--Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company.


Shipping Policy

Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.

Cancellation Policy

Cancellation Policy

To cancel orders placed with us at Lucky Cherub, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.