The Original Wholesale Fashion Marketplace
The Original Wholesale Fashion Marketplace
FAQ
How to upload verification documents to become verified
Sep 13, 2022
Verification process takes 3 to 4 business days depending on the volume of registration we receive.
We will inform you by e-mail or phone on your access status.
If you are a new business and can't provide full documentation for registration, you will have temporary access to some of the less restricted companies. You may browse and purchase from any of them and submit your proof of purchases for review and access.
If you can't provide documents for registration you will have temporary access to some of the less restricted companies. You may browse and purchase from any of them. Your account status will be updated after the 3rd week has passed, and when the 2nd order has been shipped (online).
We only allow (1) email per account. This is part of our ongoing efforts to maintain security in our site. Having more than one account ("multiple accounts' or "alternate accounts") is not something Lashowroom.com encourages, as it has the potential to cause confusion. Keep in mind that information and accounts cannot be merged in any way, so if you change your mind later, you will not be able to transfer information (for example: feedbacks, favorites, or purchase history) from one account to another.
To restore access, send in 2 recent invoices from purchases made with LA Showroom Vendors. Include subject "Reinstatement" and fax them at 213-802-0914 or by reply e-mail with documents in .jpg or .pdf formats. To avoid future access restrictions, we suggest you place orders online in order to keep your account current and active.
How to navigate our website
Sep 13, 2022
How to add Items to Cart & Checkout
Sep 13, 2022
How to Download Images after placing an order
Sep 13, 2022
Each vendor has a personalized homepage (storefront) which shows business information, accepted payment methods and minimum order amounts while providing navigation to categories within the store.
You may browse by category and view up to 100 items per page. You can narrow down your item listings by selecting or de-selecting the filters provided on the left navigation. You can sort items by display date.
When you hover your cursor over an item, a quick-view button and a wish list button will display. If you click on the quick-view button, a window will pop-up allowing easy ordering of the item. If you click on the wish list button, the item will be added in your "Wish List" page. You can click on the wish list button again to remove the item from your Wish List page.
Clicking on any of the images in the quick-view dialog will display a larger image to see more detail. You can navigate backwards and forwards by clicking the Prev. and Next arrow buttons, as well as close the window by clicking the "X" in the upper right hand corner.
Alternatively you can click an item and go to a detail page where you can view detail images, and other colors (if available). Type in the quantity of the item you would like to purchase and you may either click 'Add to Cart' if you would like to continue shopping or 'Checkout' to begin the checkout process.
Please go to the "Order Status" section of the website which contains a record of all orders you have placed through LAShowroom.com. Through order status you can track the progress of your orders, cancel item(s) from orders or view your order history.
Your tracking number can be found on your invoice. If you do not see the tracking number, you may contact the vendor you have purchased from. Vendor's contact information can be found on their storefront. (Please note LAShowroom.com is a marketplace with participating vendors. We do not carry or sell any of the products, the different companies do.)
View your orders:
"Order Status" contains a record of all orders you have placed through LAShowroom.com. Through order status you can track the progress of your orders, cancel item(s) from orders or view your order history.
1. To view an order:
Go to My Account and sign in using your email address and password. From the menu on the left top corner, click 'ORDER STATUS' link. You will be taken to a list of all your orders and you should then click on the (P.O#) button under the order you wish to track
2. Make changes to your order:
Although you cannot directly make changes to your order, you can request changes by contacting the respective vendor. Please consult their terms and policies, or contact them if you are unsure.
Can I print my invoice online?
To obtain a copy of your invoice, please contact the vendor you have made the purchase from. A copy of your P.O (purchase order) can be found by going to your "Order Status" page. Click on the P.O# and then Click "(Full Order Detail) (Print)" found on the corresponding P.O. page window.
For more information on downloading pictures on LAShowroom.com, please go to the Product Image Downloads information page.
Please note: images are available for download for styles you have purchased. You will be given the option to download once the order has been marked as shipped by the vendor. (Product image download is limited to 2 per order. Some colors and images may no longer be available for some styles. If you do not see a specific color, it may no longer be available in LAShowroom.com.)
We advise that you contact the vendor immediately (within the same day the order was placed is highly recommended) should you need to make changes to your order. Please contact the vendor you have purchased from for details on changing quantities or canceling an order. Each vendor's cancellation policy Vendor's contact information can be found on their website.
Please contact the vendor you have placed your order with. (LAShowroom.com is a marketplace with participating vendors. We do not carry or sell any of the products, the different companies do.)
Please contact the vendor you purchased from. Vendors contact information will be found on their site through LAShowroom.com. (LAShowroom.com is a marketplace with participating vendors. We do not carry or sell any of the products, the different companies do.)
Please contact the vendor you have placed your order with. (LAShowroom.com is a marketplace with participating vendors. We do not carry or sell any of the products, the different companies do.) For an ETA (estimated time arrival) on any merchandise that is in "BACK-ORDER" please contact the vendor directly. They will be able to provide you with an estimated delivery date of the merchandise. You can find their contact information at their "Store Front" page in LAShowroom.com
How our rewards program works
Sep 13, 2022
LAS Rewards Network Program is our Loyalty Program designed to reward Frequent Buyers with discount coupons that can be redeemed at participating stores within LAShowroom.com.
Buyers can earn Rewards by shopping at any of our participating stores and for every dollar spent, one point will be credited towards your Rewards Account. Each time you accrue 10,000 points, you will receive a $100 Reward Coupon that can be redeemed at any participating store in LAShowroom.com.
A Rewards Coupon may be applied to purchases over $500 with any of our participating members. To apply the coupon, proceed to the checkout page where the payment information is entered. You will be provided with a section to apply a coupon to the order. A rewards icon will also be displayed next to items to identify that they belong to a participating store.
A section has been dedicated to our participating members. Please visit the Participating Stores page to browse a selection of the latest styles eligible for redemption of reward points. Our list of participating members grows daily, so check back often to see if your favorite store is a participant.
No! All buyers are automatically enrolled in the program. Simply get verified as a buyer and you will automatically be eligible for LAS Rewards Network.
You may view your Reward Summary, Points Earning History, and Points Usage History in the Rewards section for My Account.
