Manufacturers of LLove USA

L Love is a young contemporary women's clothing manufacturer headquartered in the heart of the Los Angeles Fashion District. With over decades of experience in the garment industry, we pride ourselves in providing comfort and stylish affordable wear without yielding quality. Our goal is to continue to strive for better, along with exceptional customer service.

Return Policy

If you are not satisfied with your order, we are more than happy to assist with most or all of your return requests. To file a claim on damaged or return items, please email [email protected] for your return authorization (RA) request. Please include your Sales ID or Invoice # in the subject line and the following information in the body: Company Name, Address, Invoice Number, Style Number, Size(s) & Color, Quantity, Reason for Return Attach an image of damaged or defective item. We advise all customers to check their goods immediately upon delivery in the event a style may be damaged or not as expected. All damage and/or return claims should be made within 5 business days of receipt of goods. Damaged/returned merchandise must be shipped back to us within 5 business days of approval date. There is a 20% restocking fee for any unauthorized or overdue returns. We request customers to keep all packages unopened and include original manufacturer�s packaging and label. Items must be unworn, unaltered and unwashed with all tags attached. We do not accept incomplete pre-packs returned to us or garments used, worn, soiled or altered by the customer. Depending on the nature of the claim, customers may cover the expense for return shipping. All sale items or discounted items are deemed FINAL and cannot be returned. Once you receive a return authorization (RA) form, Please mail the package to: L Love Attn: Online Returns 990 East 10th Street Los Angeles, CA 90021 If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled. All sales are not subject to a refund. Only store credit will be issued. In some cases, merchandise exchanges may be done

Shipping Policy

Orders will generally be shipped within one (1) - three(3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. All shipping charges are not refundable.

Cancellation Policy

All cancellations must be made in writing via email or fax. Any orders placed before 12:00 PM PST, cancellation notice must be received on the same day by 12:00 PM PST. Orders placed after 12:00 PM PST, cancellation notice must be submitted by 8:00 AM PST on the following business day. If the cancellation notice is submitted after the goods have shipped, shipping fee will not be refunded.