Manufacturers of ZiA Apparel

Our company's contemporary line focus on comfort, simplicity, and stylish fashion for all ages. We are based in the heart of Los Angeles with over 20 years of experience in the fashion industry. We value quality and design for our customers. Enjoy shopping with Zia, we will be happy to assist you.
Contact us: 323-900-9717
Email: [email protected]

Return Policy

In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.

Cancellation Policy

Sample Policy (Copy paste in box below to use): To cancel orders placed with us at ZiA Apparel, please contact us by e-mail at [email protected] or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved