The Original Wholesale Fashion Marketplace

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About MPOEMA

Manufacturers of MPOEMA

Contact Information

Address:
14755 Carmenita Rd
Norwalk, CA 90650

Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

MINIMUM ORDER QUANTITY

Our products are 7 pieces per packet.
Same Color, Same Style, sizes�4-2-1�(S�M�L)

PRICING FOR WHOLESALE

All prices are in US dollars. Kindly note that shipping charges are separate from the website price (our price term is EXW Los Angeles, CA). When your order is ready to ship, we'll calculate and add the shipping charges to your order total. It's important to understand that customers are responsible for any duties, taxes, customs fees, or other charges tied to their merchandise.

HANDLING FEE

For purchases under $300 we charge a $10 handling fee.

PAYMENT METHODS

We accept major credit cards. International buyers may be requested to provide additional payment details.

DELIVERY & SHIPPING

Upon confirmation, your package will be shipped within 2 business days. Please note that shipping occurs Monday to Friday.

DAMAGES & DEFECTS

We kindly ask you to inspect all deliveries upon arrival. In case of damaged or defective items, please reach out to us at [email protected] within 3 days of receiving the shipment. Regrettably, returned merchandise cannot be accepted if held for over 3 days after receipt. All returns will be processed as store credit; refunds won't be issued. Please be aware that items without our label cannot be returned.

RETURNS & EXCHANGES

Please be informed that wholesale merchandise can't be returned or exchanged, except for defective items as mentioned earlier. To be eligible for a return, the item must be unused, in its original condition and packaging.

For a successful return, a receipt or proof of purchase is required.

In specific situations, partial refunds may be granted. This includes items with obvious signs of use, scratched and stained clothers.

REFUNDS

Upon receiving and inspecting your returned item, an email will be sent to notify you of the approval or rejection of your refund. If approved, the refund will be processed, and credit will be applied to your credit card or original payment method within a specified timeframe.

DELAYED OR MISSING REFUNDS

If you haven't received your refund yet, please first check your bank account, then contact your credit card company. Processing times can vary. Additionally, contact your bank, as there might be some processing time before a refund is posted.

If you've completed these steps and still haven't received your refund, please reach out to us at [email protected].

SALE ITEMS

Refunds apply only to regularly priced items. Sale items are non-refundable.

EXCHANGES

We exclusively replace items in cases of defects or damages. If you require an exchange for the same item, please email us at [email protected].


RETURN SHIPPING

You're responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable. If a refund is processed, the return shipping cost will be deducted from the refund amount.

Shipping times for exchanged products may vary based on your location. For higher-value returns, consider utilizing a trackable shipping service or purchasing shipping insurance.


Shipping Policy

MINIMUM ORDER QUANTITY

Our products are 7 pieces per packet.
Same Color, Same Style, sizes�4-2-1�(S�M�L)

PRICING FOR WHOLESALE

All prices are in US dollars. Kindly note that shipping charges are separate from the website price (our price term is EXW Los Angeles, CA). When your order is ready to ship, we'll calculate and add the shipping charges to your order total. It's important to understand that customers are responsible for any duties, taxes, customs fees, or other charges tied to their merchandise.

HANDLING FEE

For purchases under $300 we charge a $10 handling fee.

PAYMENT METHODS

We accept major credit cards. International buyers may be requested to provide additional payment details.

DELIVERY & SHIPPING

Upon confirmation, your package will be shipped within 2 business days. Please note that shipping occurs Monday to Friday.

DAMAGES & DEFECTS

We kindly ask you to inspect all deliveries upon arrival. In case of damaged or defective items, please reach out to us at [email protected] within 3 days of receiving the shipment. Regrettably, returned merchandise cannot be accepted if held for over 3 days after receipt. All returns will be processed as store credit; refunds won't be issued. Please be aware that items without our label cannot be returned.

RETURNS & EXCHANGES

Please be informed that wholesale merchandise can't be returned or exchanged, except for defective items as mentioned earlier. To be eligible for a return, the item must be unused, in its original condition and packaging.

For a successful return, a receipt or proof of purchase is required.

In specific situations, partial refunds may be granted. This includes items with obvious signs of use, scratched and stained clothers.

REFUNDS

Upon receiving and inspecting your returned item, an email will be sent to notify you of the approval or rejection of your refund. If approved, the refund will be processed, and credit will be applied to your credit card or original payment method within a specified timeframe.

DELAYED OR MISSING REFUNDS

If you haven't received your refund yet, please first check your bank account, then contact your credit card company. Processing times can vary. Additionally, contact your bank, as there might be some processing time before a refund is posted.

If you've completed these steps and still haven't received your refund, please reach out to us at [email protected].

SALE ITEMS

Refunds apply only to regularly priced items. Sale items are non-refundable.

EXCHANGES

We exclusively replace items in cases of defects or damages. If you require an exchange for the same item, please email us at [email protected].


RETURN SHIPPING

You're responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable. If a refund is processed, the return shipping cost will be deducted from the refund amount.

Shipping times for exchanged products may vary based on your location. For higher-value returns, consider utilizing a trackable shipping service or purchasing shipping insurance.

Cancellation Policy

Cancellation Policy

MINIMUM ORDER QUANTITY

Our products are 7 pieces per packet.
Same Color, Same Style, sizes�4-2-1�(S�M�L)

PRICING FOR WHOLESALE

All prices are in US dollars. Kindly note that shipping charges are separate from the website price (our price term is EXW Los Angeles, CA). When your order is ready to ship, we'll calculate and add the shipping charges to your order total. It's important to understand that customers are responsible for any duties, taxes, customs fees, or other charges tied to their merchandise.

HANDLING FEE

For purchases under $300 we charge a $10 handling fee.

PAYMENT METHODS

We accept major credit cards. International buyers may be requested to provide additional payment details.

DELIVERY & SHIPPING

Upon confirmation, your package will be shipped within 2 business days. Please note that shipping occurs Monday to Friday.

DAMAGES & DEFECTS

We kindly ask you to inspect all deliveries upon arrival. In case of damaged or defective items, please reach out to us at [email protected] within 3 days of receiving the shipment. Regrettably, returned merchandise cannot be accepted if held for over 3 days after receipt. All returns will be processed as store credit; refunds won't be issued. Please be aware that items without our label cannot be returned.

RETURNS & EXCHANGES

Please be informed that wholesale merchandise can't be returned or exchanged, except for defective items as mentioned earlier. To be eligible for a return, the item must be unused, in its original condition and packaging.

For a successful return, a receipt or proof of purchase is required.

In specific situations, partial refunds may be granted. This includes items with obvious signs of use, scratched and stained clothers.

REFUNDS

Upon receiving and inspecting your returned item, an email will be sent to notify you of the approval or rejection of your refund. If approved, the refund will be processed, and credit will be applied to your credit card or original payment method within a specified timeframe.

DELAYED OR MISSING REFUNDS

If you haven't received your refund yet, please first check your bank account, then contact your credit card company. Processing times can vary. Additionally, contact your bank, as there might be some processing time before a refund is posted.

If you've completed these steps and still haven't received your refund, please reach out to us at [email protected].

SALE ITEMS

Refunds apply only to regularly priced items. Sale items are non-refundable.

EXCHANGES

We exclusively replace items in cases of defects or damages. If you require an exchange for the same item, please email us at [email protected].


RETURN SHIPPING

You're responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable. If a refund is processed, the return shipping cost will be deducted from the refund amount.

Shipping times for exchanged products may vary based on your location. For higher-value returns, consider utilizing a trackable shipping service or purchasing shipping insurance.