Manufacturers of Itssy

Itssy was established in 2008 with the conviction to bring better sourced, higher quality products to its customers by using industry know-how.

We have been successful in this very competitive industry for the past decade with our contemporary style by reaching and exceeding expectations with known professionalism, quality, and trustworthiness.

Itssy is known for its soft fabrics and ease of wear.

Our line is not limited to any specific season or trend fashion tops, basics & graphics content expertise, and can be worn year around.

We like to imagine a woman cleaning out her closet, and the only pieces remaining are from Itssy

Today, we can be found in department stores, online retailers and new boutiques all over the United States.

We pride ourselves in our quality, not just of our clothing, but our customer service as well

* Please write on the buyer's note when placing an order "Call if the order is NOT complete" if you want us to call you in case the order is incomplete.

** We PRE-AUTHORIZE your payment with an estimated shipping cost to process the order. Actual amount will be charged once the order is complete with actual amount. Pre-authorized transactions will most likely be displayed as PENDING on your account but only the actual amount will be processed and completed within 3 to 5 business days depending on your financial institution.

*** If there is an issue with payment, we can hold the order for 7 days then we will have to cancel if we are not able to obtain payment within a time frame because we will not be able to hold inventory.

**** SHIPPING: We do our best to process orders as soon as possible. However, it takes about 1~3 business days for us to process and ship. Please be advised and place order in timely manner.


***** Fall/Winter : Shipping cost may be higher than normal because weight and volume of sweaters/sweatshirts are heavier and larger.

Return Policy

SHIPPING & RETURN POLICY
Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within (5) days after of goods. If 5 days have gone by since your purchase delivery, unfortunately refund or exchange cannot be offered. To file a claim on damaged or return items, please email [email protected] for your return authorization request. Please include your invoice# in the subject line and the following information in the body.

-Company Name
-Invoice Number
-Style Number
-Size and Colors
-Quantities
-Reason for Return
-Photos of Defects or Issues

*** 15% Restocking Fee for Returns other than defective/damaged ***
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, send a request with your reason for the return, provide any additional details or photos for wrong item, damages or other claims.
We will reply back with a confirmation and what to do next.

Shipping Policy

Orders will generally be shipped within two (2) to five (5) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time of the order was placed, unless other arrangements have been made

**** SHIPPING: We do our best to process orders as soon as possible. However, it takes about 1~3 business days for us to process and ship. Please be advised and place order in timely manner.

**** We charge a $10 handling fee for hand deliveries to cargo companies for any orders below Min. order amount . Thank you for your understanding ****

Cancellation Policy

CANCELLATION POLICY
Cancellation Policy
To cancel orders placed with us at Itssy, please contact us by phones or by sending us a message through the message system accessible at the top of any page. Cancellation request should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the � Order Status� section under �Status� after they have been approved.